Stefanini has been recognized as the “Top Digital Transformation Services Provider” at the Romanian Business Services Forum & Awards, powered by Outsourcing Today.
In the Top Digital Transformation Services Provider category, Stefanini was recognized as the winner for its Digital Transformation Services solution, competing alongside notable industry players including Accenture with its Transforming Automotive Industry project, Concentrix with The ix Suite Ecosystem – Powering Intelligent Transformation at Scale, and Wipro Romania with its CDP (Customer Delivery Professional) delivery framework, as featured by Outsourcing Today in the official awards publication.
The award recognizes Stefanini’s commitment to accelerating enterprise modernization through its AI-first digital transformation approach, enabling end-to-end transformation at scale.
Stefanini Digital Transformation Services are designed to drive operational efficiency, enable innovation, and deliver measurable business outcomes through secure, integrated, and scalable digital capabilities.
Key capabilities highlighted through the award submission include:
- AI-driven automation designed to enhance decision-making and operational efficiency
- Cloud and infrastructure modernization supporting scalable digital operations
- Advanced analytics enabling real-time data insights and data-driven decisions
- Embedded cybersecurity services including proactive threat detection and 24/7 monitoring
- Multilingual global support ensuring rapid response and continuous service delivery
Delivering Measurable Business Impact
The recognition also reflects the measurable impact Stefanini continues to deliver for clients across industries worldwide.
A highlighted case study demonstrated:
- 85% increase in productivity for a global leader operating in steel, oil & gas, automotive, and construction.
- Significant operational cost reductions through automation and cloud migration
- Improved compliance and reduced incident rates through integrated risk management and cybersecurity support
Additional results presented in the submission include:
- 10× reduction in data processing time
- 80% reduction in problem-solving time for engineers
- 70% faster decision-making across organizations
- More than 350 applied AI cases delivered
Recognized by Analysts and Clients
Stefanini’s approach to digital transformation has also received strong recognition from industry analysts and clients. The company was recognized as:
- #1 in Customer Satisfaction in Europe according to the Whitelane IT Sourcing Study
- A Visionary in Gartner MQ on Digital Workplace Services
Client feedback included in the submission emphasized Stefanini’s ability to deliver tailored digital transformation solutions and maintain high levels of customer satisfaction.
A global client in the manufacturing sector stated:
“Partnering with Stefanini for our digital transformation journey resulted in an 85% increase in productivity and a significant reduction in downtime. Their AI-driven approach and deep industry expertise enabled us to modernize our operations, improve compliance, and achieve faster growth.”
Additional customer feedback from Gartner Peer Reviews also highlighted the quality of Stefanini’s service delivery, with a Manager of IT Services in the Energy and Utilities industry giving Stefanini Outsourced Digital Workplace Services a 4/5 rating in the Gartner Peer Insights™ Outsourced Digital Workplace Services Market. The full review can be found here:. View the full review on Gartner Peer Insights™
Stefanini’s customer satisfaction performance is further reflected in its EMEA Net Promoter Score (NPS) of 76.
Supporting Global Transformation at Scale
With 35,000 employees globally, including 3,000 employees across Europe, Stefanini continues to expand its presence in Romania and internationally, supporting organizations with local expertise and global resources.
This award reinforces Stefanini’s position as a trusted partner for organizations looking to modernize operations, accelerate innovation, and scale AI-driven transformation initiatives.
The Business Services Awards Gala, in its 12th edition in 2026, is a prestigious event and a leading platform dedicated to recognizing, rewarding, and celebrating the achievements of the most prominent companies, projects, and professionals in Romania’s business shared services sector.
Built on rigorously researched insights and evaluated by a distinguished Judging Panel composed of respected business leaders, the Awards Gala has established itself as a must-attend event for the industry.
Outsourcing Today, the online platform dedicated to the business services community, continues to reaffirm its mission of delivering relevant industry news, insights, and business developments to readers and companies alike.
